PRIVACY
Your trust in us is our absolute number one priority, which is why we want you to be as informed as possible. Forget celebrities, we all need our privacy too.
WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
When you make a purchase with us we will need some information to process your order or issue personalised emails. This information helps us get your jewellery to you as quick as possible. When you register with us we will need your: Name, phone number, e-mail address and postal/billing address. Your personal information will stay with us and us alone and we ensure that the processing of your data will be done lawfully, fairly and transparently.
TERMS
Book Head Publishing do not accept returns for change of mind or incorrect choice made. It is the customer’s responsibility to carefully and fully review all the listing information before purchasing. We are also happy to answer any questions you may have in regards to the books we sell.
Once items are in the possession of the customer, Book Head Publishing do not provide warranty and take no responsibility for any wear & tear thereafter.
Please ensure that you read all item descriptions and view all images carefully prior to making a purchase. If you require extra information/pictures, please email contact@bookhead.co
We currently ship to select countries such as the USA, UK, Ireland, Canada, Japan, Singapore, Germany and New Zealand. Shipping options are show in the checkout. Please ensure that your address is correct as we cannot assist once item has been mailed out and cannot accept any responsibility if you have entered the address incorrectly. Please allow 1-2 days processing of your order. We do not ship on weekends or public holidays.
Please note that we are not responsible once the item has left us on its journey through the postal system to you but we will try to assist as much as we can if any issues arise. Please note we are not responsible for any duties or taxes that may be charged by your country, we will always fully declare goods as purchase.